Shipping & Returns

Thank you for shopping ! We are committed to providing you with high-quality products and excellent customer service. Please take a moment to read our (Shipping & Returns Policy) below.

SHIPPING INFORMATION

We offer shipping to a variety of locations. Once your order is placed, we will process it and ship it as quickly as possible. Below are the details for our shipping process:

- Processing Time: All orders are processed within  1–2 business days

- Shipping Time: Shipping times may vary depending on your location. Estimated delivery times are:

- Domestic Shipping: [3-7 business days]

- International Shipping: [7-14 business days]

- Shipping Costs: Shipping fees are calculated at checkout based on the weight of your order and the shipping destination.

- Order Tracking: Once your order has been shipped, you will receive an email with tracking information to follow your shipment's progress.

- Shipping Delays: While we strive to ensure timely delivery, we cannot be responsible for delays caused by external factors such as weather, customs, or carrier delays.

RETURNS & EXCHANGES

we are committed to ensuring that you are satisfied with your purchase. However, we do not accept returns or exchanges for any reason, including but not limited to:

- Change of mind

- Incorrect size choice

- Product dissatisfaction

Please make sure you choose your items carefully before purchasing. We encourage you to review sizing guides, product descriptions, and images before making your purchase.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at [info.mercystudios@gmail.com] with the following details:

- Order number

- A description of the issue

- Photos of the damaged or defective product

If the item is found to be damaged or defective, we will work with you to provide a suitable resolution, which may include a replacement or store credit, at our discretion.

Order Modifications

Once your order has been placed, it is processed quickly to ensure timely shipping. Therefore, we cannot guarantee that we will be able to modify or cancel your order once it has been confirmed. Please ensure all order details, including product selection and shipping information, are correct before finalizing your purchase.

---

Contact Us

If you have any questions or concerns about shipping or our policy, please feel free to contact us:

By purchasing from Mercy WW , you agree to our Shipping & Returns Policy. Please make sure you understand these terms before completing your purchase.

This policy ensures that customers are aware upfront of your no-returns policy, but also provides a resolution process in case of damaged or defective items. Be sure to review this with any local laws regarding consumer protection to ensure compliance.

PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.

PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, MERCY IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER. 

IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT